As we continue to asses the impact caused by Hurricane Sandy, we want to keep everyone updated on our operations in New York. Please check here, or the Statue Cruises or Hornblower New York facebook pages.
The most important thing is that all our crew members and their families are safe. In the Hornblower community we experienced many power outages and a few damaged homes and cars, but our people are okay and for that we are very thankful.
Hornblower New York
Hornblower New York's vessels, the Hornblower Hybrid and the Hornblower Infinity, rode out the storm at their home on Pier 40 without any damage. Our offices inside Pier 40 were flooded, and our crew has already begun the process of repairing them. Pier 40, along with most of lower Manhattan, is without power. We do not have an estimate for when it will be restored.
We have been in contact with all our food and beverages providors and we are accepting deliveries. We will be operation on Saturday, November 3. We have also heard of many people who are scrambling for last-minute venues for weddings and other private events due to Sandy. We are able to help. If you have a wedding or private event in the next few weeks and your original venue has been damaged or cancelled your event please call us at 212-337-0001. Our sales managers are at work (on the boat, for now!) and will help you.
Statue Cruises vessels went up the Hudson to ride out the storm. They normally are tied up at the Liberty Landing Marina in Jersey City, NJ. Our vessels are fine. Liberty Landing Marina suffered minor damage. Liberty State Park, in which the marina is located, was flooded and remains closed. This means our crew cannot get to our vessels and other vessel owners in the marina cannot enter.
Battery Park in New York City had flood waters that reached record levels. This left the park with moderate damage - a few fallen trees and disrupted walkways. The security screening tent and boarding area were damaged and will require a bit of clean up. We have not yet been able to enter the ticketing facility at Castle Clinton, but we hope to do so soon and we expect that our equipment will be fine, but there may be some water damage.
The Historic Central Railroad of New Jersey terminal building in Liberty State Park was also flooded. This impacted our ticketing area, the security screening area and the boarding location. We are in contact with the State Parks of New Jersey and waiting for access to the building so we can begin cleaning up.
Liberty and Ellis Island both suffered some flooding damage and we are working with the National Park Service to evaluate any damage and determine when vessels can begin to take visitors back there. Both islands are definitely closed through this Saturday, November 3, but we are hoping to have a more up-to-date schedule soon.
We know that many people have tickets they were unable to use, or have tickets for upcoming dates they will not be able to use. Please call us for a refund or rescheduling. Our call center is open and staffed. You can call on 877-523-9849 or 201-604-2800.
We are hoping to have a Harbor Tour to offer to those who are visiting New York. We will have more information about that soon.
Access to Lower Manhattan is not easy right now. The MTA website is being updated regularly. Subway stations were flooded and will need to be repaired. Some bus lines will begin operating again soon. Our call center agents will have the most up-to-date information about how to access Battery Park.
Liberty Landing Ferry
We know there are many people who use the Liberty Landing Ferry for commuting to and from Manhattan. With PATH currently unavailable we know this ferry is critical. With Liberty State Park currently closed we cannot operate our ferry, but we are looking into alternatives for our customers. We might be able to operate from Warren Street only as an interim and we will update the Liberty Landing Ferry facebook page and website when we have more information.