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Tuesday, May 22, 2012

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Statue Cruises Mike Burke refused to talk to the teachers about us being bypassed by other passengers. We waited for two ferries, not one, a lot of misinformation in this posting. They could have diffused this situation easily had the employees told the truth and your "higher ups" made the attempt to speak to our group when it was obvious that we were passed up by another group. Funny how media tries to manipulate the truth. As a witness to all of this, Statue Cruises did not handle this properly from the beginning, if they had there would be no story, just happy kids. People/companies make mistakes, just do the right thing right away, be proactive not reactive, Statue Cruise is now reacting to the group of adults who were vocal about their decision to disappoint our group to accomodate others without a reservation.

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